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Shipping
&
Returns
SHIPPING
At Hawtynlivin’Ja, we want your wellness essentials to reach you as quickly and smoothly as possible. We currently ship across Jamaica only.
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Processing Time:
Orders are processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information.
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Estimated Delivery Time (Jamaica):
2–5 business days, depending on your location.
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Shipping Costs:
Shipping fees are calculated at checkout based on your order size and delivery address.
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Packaging:
We use secure, eco-conscious packaging to ensure your products arrive safely while reducing environmental impact.
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Important Notes:
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Please double-check your delivery information before placing your order.
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Hawtynlivin’Ja is not responsible for delays due to incorrect addresses, weather conditions, or postal issues beyond our control.
Have questions about shipping? Email us anytime at hawtylivinja@gmail.com.
RETURN & EXCHANGE POLICY
At Hawtynlivin’Ja, your satisfaction and well-being are our top priorities. Due to the intimate nature of our products and for hygiene reasons, all sales are final. We do not accept returns or exchanges on any items once they have been opened or used.
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If your item arrives damaged or incorrect, please contact us within 48 hours of delivery at hawtylivinja@gmail.com with your order number and a photo of the issue. We’ll be happy to review your request and assist in resolving the problem.
Please double-check your order before completing your purchase. If you need help, we're always here to guide you through the process.
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